How to fast-track pickups with My Programs
For program members, create a pickup request in one click straight from the program page.
Step-by-step
- Open My Programs (under Service) to see the programs you're enrolled in.
- On a program, click Create Pickup Request to fast-track it.
- Enter the item's make, model, condition and an optional image.
- The system creates the item and adds it to a new pickup request in one click.
- It auto-tags the program; submitting and checkout work just like a normal pickup.
Full transcript
Here I'll show you My Programs. If you're enrolled in programs, you can create a pickup request in one click right from the program page - the system makes the item and the request for you in one step.
Let's talk about My Programs. This is more for Thermo Fisher users - as a Thermo Fisher user you'll see the My Programs list, also under the Service menu. These are the five programs we're working on with you right now. When you're on a program and decide to use it, you have a Create Pickup Request button - a fast track for creating the pickup request. It references you to the New Pickup Request page. The system asks you to add the item, one by one: make, model, condition, optional image. Very easy. You say, for example, Thermo, ULF, good, Create Pickup Request. You're skipping the step of creating the item in My Equipment and then adding it. From the program list, you do everything in one place - the system creates the item and immediately adds it to a new pickup request, number 571. It's the same as doing it from My Equipment, but there you create the item first, then add it. From the program page, you create the pickup request automatically with one click. The system automatically recognizes which program you created this pickup request for. Everything next - submitting and checkout - is exactly the same as we discussed.