How to run a post-sale inspection
Before shipping, run a post-sale inspection on each item: software lock status, technician notes, photos by QR, and a time log for cost tracking.
Step-by-step
- On a paid order, start add shipping information - it requires inspection first.
- Run the post-sale inspection per item.
- Record software status, a test, and technician notes.
- Attach inspection photos by scanning the QR with your phone.
- Log the inspection time (cost tracking) and submit.
Full transcript
Once the invoice is paid, the next step is fulfillment. Here I'll run the post-sale inspection - the per-item check your team does before shipping.
On a paid order, the add-shipping-information button warns that every item must be post-sale inspected before you can ship. The post-sale inspection is a short checklist for whoever handles the item before it ships - your diagnostics or shipping team. It asks the basics: software status locked or unlocked, a quick test, and technician notes. It also asks for inspection photos - scan the QR with your phone, capture them on the go, and they attach to the item automatically. We recommend always adding these photos - they show your customer how you diagnosed the item and its condition before shipping. Finally a time log - how long the inspection took - so you can track the labor cost on this item. Submit, and the item shows as inspected.