How to add shipping info & confirm shipment
Enter carrier, tracking and cost, attach the required shipping photos and a time log, then confirm - the order becomes shipped and your customer is notified automatically.
Step-by-step
- Start add shipping information after every item is inspected.
- Enter carrier, tracking number and shipping cost.
- Add the expense and time logs; attach the required photos.
- Remember: shipping inspection is per order, not per item.
- Confirm shipment - the order ships and the customer is notified.
Full transcript
With every item inspected, here I'll add the shipping information and confirm the shipment - the last step that moves the order to shipped.
Now add shipping info. This is the shipping inspection - it asks the carrier, the tracking number, and the exact shipping cost you paid. It also wants an expense log and a time log, and here the inspection photos are required, not optional. One important difference: the post-sale inspection is per item, but this shipping inspection covers the whole order at once. We recommend photographing the item, the packing materials, and the item both in the open and closed package - four shots. With the time logged, the photos attached, and the carrier and tracking set, click confirm shipment. The order moves to shipped, the system tracks your tracking number, and when it's delivered the status flips to delivered - and your customer is notified automatically the whole way.